How much does it cost to have a document notarized using remote online notarization?

Document Submission Policy

Version: 10/08/2025

1. Document Submission Deadline

• All final documents must be submitted as a PDF file at least one (1) U.S. business day before your scheduled notarization session.

• If your signing is on a Monday or the day after a federal holiday, your documents must be received by 12:00 PM (noon) Arizona time on the prior business day.

• Please remove all passwords or security restrictions before sending your file.

• A secure upload link for your document(s) can be provided upon request at no extra cost. (Email attachments are not required.)

2. Additional Charges May Apply For

• Converting or reformatting documents to PDF.

• Removing security or password protection and resending.

• Rush processing for same-day submissions.

3. Document Preparation Requirements

Before sending your document to the notary, all fields must be completed except the following, which are filled in during the signing session:

• Signer’s signatures

• Printed names of signers (if required)

• Initials (if required)

• Document signing dates

If any other information must be filled in during the session, additional fees may apply.

4. Required Signer Information

For each participant in the signing session (including signers, witnesses, credible witnesses, and observers), please provide:

• Full name

• Email address

• Telephone number

• Type of identification (do not send the ID Credential)

This information must be submitted along with the final PDF document(s).
A secure upload link will be provided upon request.

5. Identification and Foreign Passports

Arizona notaries cannot accept foreign passports as valid identification.
If you have a foreign passport, you have two options:

1. Use a credible witness to verify your identity (no extra charge).

2. Use one of our notaries located in a state that allows foreign ID with biometric verification.

It is the signer’s responsibility to confirm that the receiving party will accept a notarization performed by a notary outside of Arizona.

Reschedule and Document Update Policy

Version: 010/08/2025

1. Rescheduling Overview

• You may reschedule your session at any time, for any reason, even during the session itself.

• New session times are subject to notary availability.

2. Rescheduling Fees

• $35.00 per participant, per incident

This fee applies when a session must be rescheduled due to:

• Computer, internet, or equipment failure by any participant

• Failure of the participant’s Knowledge-Based Authentication (KBA) quiz after two attempts

• Failure of Credential Analysis verification

• Failure of Deep Fake Fraud Analysis

• Failure to appear within 10 minutes of the scheduled start time

3. Document Update Fees

If rescheduling requires changes to your documents (for example, new signing dates):

• $25.00 per document change-out, in addition to any rescheduling fees

4. When No Fees Apply

No reschedule or document update fees will be charged if the session fails due to:

• Notary’s computer or internet failure

• Platform outage or RON system failure

5. Notarial Certificate Errors

• If the notary makes an error on the notarial certificate (whether it was provided by you or requested from the notary), AZ Roving Notary will reschedule the correction session at no charge.

• If the signer selected the wrong notarial act (e.g., requested an acknowledgment instead of a jurat), this is considered a new transaction and will require:

  • A new invoice in full, and

  • A new session to be scheduled.

6. Rescheduling Deadline and Refund Policy

• You have 30 days from the date you are notified to reschedule your session.

• If you do not reschedule within 30 days, your payment is non-refundable.

• Rescheduling after 30 days will require a new invoice and new session.

Version: 08/08/2025

All refunds take between 1-10 days based on the method used to pay the invoice. Depending on the length of time between payment and refund, we may have to issue a check rather than refund with the original payment method. 

1. We reserve the right to cancel any transaction for any reason at any time during the process.  Upon notification of our exercising our right to cancellation you will receive a refund less $50.00.
   
   
2. If you cancel and do not notify us - you will not be able to receive a refund.
   
   
3. If you cancel any time after payment but before the invitation is sent out, you are entitled to the amount paid on for the original invoice less 50%.  There are no refunds on additional invoices paid for changes, rescheduling or other incidents.
   
   
4. If you cancel after the session starts (session starts when the ID verification or the invitation is sent out to the signers if no ID verification) the amount paid will not be refunded.
   
   
5. Failure to pass the Knowledge Based Authentication Quiz or the Credential Analysis process is not a valid reason for a refund under our refund policy and you will not receive a refund. You will always have the option to add a credible witness and reschedule the session for an additional fee.
   
   
6. It is the responsibility of the signer to determine in advance of booking a session that a remote online notarization will be accepted by a receiving agency. A refund will not be issued should your receiving agent refuse to accept the completed remote online notarized document(s).
   
   
7. Please note some email services or VPN's put the invitations from the platform into your junk, spam or promotions folder. Refer to your email provider  for instructions for adding senders to your Safe or Approved List. The claim to have not received the invitation is not a valid reason for a refund under our refund policy.  If you need us to resend emails or have other concerns or questions, please contact us by phone or email.
   
   
8. If you make payment on an invoice and do not schedule your session within 30 days, your order will be considered abandoned as a such not subject to any refunds. Cancelling without rescheduling within 30 days will be considered abandoning the transaction and is not eligible for a refund in part or in full.

Version: 08/08/2025

Pre-payment is required to schedule a session. Payment must be made at least one (1) US Business day in US Dollars (US$) in advance to avoid rush charges. If your payment is due on a day following a weekend or federal holiday, your payment must be submitted no later than 12:00pm Arizona time the previous business day. Payment for all services and other charges are in US dollars only.

1. Quotes:  Prices quotes are submitted via email and are valid for 10 days from the date of the email.  New quotes must be obtained after the quote has expired.
    
2. Electronic Invoice:  Sent via an email with a payment button.  Payment can be made with a credit card directly from the invoice.  No additional charge will be assessed for payment with a credit card.  Alternative payment is by Zelle or PayPal through special arrangements. All monies paid are in US dollars only. Depending on your method of payment, your statement will reflect our corporate name: PowerVision360 Productions or our business name: AZ Roving Notary.
   
   
3. Rush Charges: Same Day remote online notarizations require up to a 50% rush charge. Same day service depends on full payment of the invoice and the availability of a notary to both prepare the signing and complete an online session. No session will be scheduled with less than 4 hours notice.
   
   
4. Regular Business Hours:  Sessions must start during our regularly scheduled business hours of Monday through Friday, 8:30am - 5:00pm, excluding federal holidays.  All other start times are considered Premium Hours. Sessions during Premium hours are available for an additional charge assessed from $50.00-$100.00.
   
   
5. Once payment is received, the final version of your document(s) can be uploaded and can no longer be revised without an additional pre-paid document update charge.
   
   
6. Disputed or retracted credit cards  after a job is started, you will be assessed an amount of $25 to cover the credit card charges for charging the assignment. You will still be responsible for reimbursing the full amount.

Version: 08/08/2025

Remote Online Notarizations performed by a properly commissioned notary are valid in all 50 states by reciprocal law.  It is the responsibility of the client to determine with the final document recipient that a document notarized with the RON process is acceptable for that recipient and that a digital signature in any format is accepted.  AZ Roving Notary, its contracted notaries and its platform providers are not liable if a RON is performed and then fails to be accepted by the client's recipient agency. 

AZ Roving Notary, owners, managers, employees and independently contracted notaries are not liable for any errors in documents provided by the client.  It is the client's responsibility to check for document accuracy and legal status with their legal advisor or document originator prior to sharing the document with the notary.

AZ Roving Notary is a signing agency using independently contracted notaries. All of our independent notaries are paid their respective state regulated notary fees from the proceeds of your contracted transaction with the agency. The client is never responsible for paying the notary fee direct to the notary.

AZ Roving Notary and its owners/members/managers are only liable for the amount of the transaction invoice and any additional platform charges that may have been incurred for the session.

AZ Roving Notary takes no responsibility for the work performed or errors committed by our independently contracted notaries other than repeating the transaction at no charge to the client with a different notary. The maximum liability to AZ Roving Notary or any of its Owners/Members/Managers is the amount of the invoice and any additional platform assessed charges for the transaction.

DISPUTES:

PowerVision360 Productions, LLC d/b/a AZ Roving Notary is only liable for damages not more than the full amount of the invoice regardless of claim against it. 

PowerVision360 Productions, LLC d/b/a AZ Roving Notary's only responsibility in case of disputes is to repeat the session a second time to resolve any notarization issues or refund the full amount of the invoice. PowerVision 360 Productions LLC d/b/a AZ Roving Notary is not liable for any claims made against the documents notarized by our agency notaries.

PowerVision360 Productions, LLC d/b/a AZ Roving Notary, it's owners and its contracted notaries are not responsible for any penalties incurred by the client for lateness or delays in the notarization session or delivery of documents to client (or client's designated recipient if not direct to the client) as it relates to the validity and viability of the document for the recipient. The client takes full responsibility for informing the document recipient if there are any delays and client takes full responsibility for the damages caused by the delay.

The notary is legally tied to the document. Any disputes arising from documents that might be improperly notarized will be resolved between the client and the notary (or the platform provider) as follows: The claim must be made in writing to the AZ Roving Notary company contact person listed above via the email address provided above. AZ Roving Notary will provide a new signing session at no charge to the client if the notary is found to have improperly notarized a document(s). The signer may choose to have the original notary and platform, or AZ Roving Notary will provide another notary and platform to perform the repeated signing ceremony.  

Version: 08/08/2025

Only 2 attempts to pass ID verification are allowed within 24 hours.  
"If the remotely located signer fails the second attempt, the signer is not allowed to retry with the same online notary public within 24 hours of the second failed attempt..." Another option is to use a credible witness who will be required to pass the knowledge based authentication quiz and credential analysis. The credible witness is required to take an oath confirming the signer's identity.

The State of Arizona commissions notaries to perform only these six notarial acts (ARS 41-251(6)(b):

• Acknowledgement or Jurat
• Oath or Affirmation
• Copy Certification or Attestation (Not available on RON platforms at this time)
• Taking a verification on an oath or affirmation
• Witnessing or Attesting a signature
• Noting a protest of a negotiable instrument

The State of Arizona (A.R.S. §§ 41-316) regulates notarial fees that may be charged for the three acts. At the AZRN agency, we pay all of our notaries the maximum state regulated fee of $10.00/stamp(act) or if the notary is commissioned in a different state - the notary will be paid their respective state regulated rates.  See the AZ state regulated fee chart:  CLICK HERE

**The State of Arizona does not allow notaries to charge a service or transaction fee. The definition of a service/transaction fee is as follows:
          A Service or Transaction Fee is a flat or percentage-based charge assessed for engaging the services of a notary agency, separate from and in addition to any specific notarial act or other non-notarial work provided.  A service or transaction fee  reflects the value of accessing the agency's expertise, systems, infrastructure, insurance, and general business operations — similar to how a booking fee or agency fee works in other professional services.