Dec 19, 2025 | By: Suzanne Feinberg, AZ Roving Notary
You’ve already done what most people never get around to doing:
You met with an estate planning attorney.
You signed the core documents (will, trust, powers of attorney, healthcare directive).
You gathered account details, contacts, and key information.
Now comes the part that quietly determines whether all of that preparation actually works:
If you’re not available to explain anything, can the right person retrieve the right document—quickly and safely?
For most families, the answer is “not consistently.” Not because they didn’t try—but because the system they built depends on their memory, their passwords, and their ability to guide someone else through it.
My Important Papers™ exists to solve that practical problem: reliable access, under real-life pressure, for the people who are going to step in for you.
Most families don’t have one organized location. They have fragments:
a file cabinet with the “important stuff” mixed with old paperwork
PDFs in email threads
photos of documents on a phone that may be locked or lost
cloud folders with names that only make sense to the person who created them
passwords stored “somewhere” no one can find
That doesn’t fail on a normal day. It fails when there’s urgency.
An estate plan isn’t just documents. It’s a retrieval plan.
Your parent is being admitted to the hospital through the emergency room. A nurse asks for medical documents, authorization paperwork, and insurance information. A family member is trying to help—but they’re stressed, tired, and doing this between calls.
This is not the moment when someone wants to:
reset logins
search through attachments
guess which folder is “the right one”
figure out which service you used and what the password was
When people are rushed, they often do unsafe things:
texting passwords
emailing sensitive documents to the wrong person
sharing login access broadly “just in case”
uploading duplicates and losing track of what is current
A strong access plan reduces panic-driven decisions by giving your family a predefined, authorized path to retrieve what they need.
The best system is the one your family can actually use without training.
My Important Papers™ is built around a simple principle:
Make access easy for the right people—and difficult for everyone else.
Instead of a “DIY file vault” that depends on your ongoing organization, this is a concierge-organized system with an emergency access method that is straightforward for your authorized decision-makers.

Even a well-intended self-managed folder system tends to degrade over time:
files get renamed
duplicates stack up
“final_final2.pdf” becomes the norm
critical documents get buried under unrelated uploads
My Important Papers™ is designed to prevent that drift.
You provide the documents. The service handles the organization, labeling, categorization, and the structure that someone else can understand.
That difference matters because the person accessing your archive later is usually not the person who created it.
If you’re storing estate planning documents and access information, two questions matter:
Can someone unauthorized get in?
Can the right person get in when they’re allowed to?
Zero-knowledge encryption means the storage provider cannot decrypt or view your data the way typical cloud storage can.
A simple analogy: Your documents are inside a locked container. The provider can store the container—but does not have the key.
My Important Papers™ provides “human help” layer with safeguards:
an authorized-caller list established during setup
identity verification before documents are released
verification methods that include government ID checks and biometric-style matching before access is granted
This helps prevent two problems at once:
unauthorized access (including scammers or inappropriate pressure from relatives)
unsafe shortcuts by legitimate family members who are stressed and rushing
Not every family wants the same access structure. The service provides multiple access links / QR codes for different people (adult children, attorney, executor)
time-bound access, useful for short-term sharing during travel or medical events
optional access reporting (knowing when an archive was accessed and which link was used)
two-tier access, with one archive for core documents and a second for more personal or sensitive items
These options are not about complexity. They’re about reducing confusion and conflict by setting expectations in advance.
Many digital systems fail for a simple reason: Billing and account access lapse when someone needs them most.
My Important Papers™ is a different, cost efficient model:
optional manual installment plans (2, 3, or 4 payments)
no automatic billing required to begin
includes a live VIP walkthrough and a physical welcome package
updates are handled through a defined policy (free early updates, then low-cost updates later)
The practical benefit is reliability: fewer ways for access to break at the worst time.
My Important Papers™ solves a problem most families discover too late:
documents scattered across places that only one person understands.
A real plan is the one your family can use when life gets loud, urgent, and emotional.
If you’ve done the estate planning work already, this is the missing operational piece:
making sure the right people can retrieve the right documents quickly and safely when you can’t guide them.
NOTE: The "My Important Papers" account may serve as a custodial account with a qualified custodian if it is set up correctly. Otherwise, wills - electronically produced or scanned paper versions that are stored in the "My Important Papers" are only copies for you to review until the original is retrieved. Electronically produced wills in Arizona and Florida must be stored with a Qualified Custodian in a custodial account.
Disclaimer: My Important Papers™ is a document organization and access service. It does not replace legal advice or estate planning work with an attorney. "My Important Papers™" is owned and operated by Florida Document Specialists. Powervision360 Productions, d/b/a AZ Roving Notary and its owners are not responsible for the documents, the level of service you receive or the security of your account. AZ Roving Notary is an affiliate for 'My Important Papers'. We earn a small commission on each sale but by using the link you will never pay more for the service and you might even receive a special discount certain times of the year.
About the author:
Suzanne Feinberg is a remote online notary and document-technology specialist at AZ Roving Notary. She helps families and estate-planning professionals reduce friction in time-sensitive document execution and access.”