Remote Notarization (RON) is when a signer personally appears before the notary at the time of the notarization using audio-visual technology over the internet instead of being physically present in the same room. The entire notarial act is done online electronically without the use of paper or pen via a live secure audio/video webcam session. The notary has a RON commission assigned by the Arizona Secretary of State and uses approved technology.

Can a document be notarized online in Arizona?  (Online, Virtual, Remote, Electronic, Hybrid)

It's official.  As of July 1, 2020, Arizona offers Remote (RON) and Electronic (EON) Notarizations!

Our notaries are commissioned on a variety of software platforms:
        KYS -TECH - Our Concierge Enterprise Software Platform
        PAVASO - Title companies use this for closings.  
        SIGNIX - Our multipurpose platform for Remote Notarizations
        DOC VERIFY - Alternative software platform used when the client makes the request

Currently, Bradley Feinberg is commissioned to be an electronic, remote and traditional notary with the State.  He is currently certified and credentialed to use Pavaso, Signix and KYS-Tech for completing notarial acts online.  Suzanne Feinberg is commissioned to be an electronic, remote and traditional notary with the State. She is currently certified and credentialed to use DocVerify, Signix and KYS-Tech  for completing notarial acts online. Fred Kroin is currently certified by Pavaso to do hybrid loan signings.  (A hybrid loan signing includes electronic documents and traditional "wet signatures" to be notarized with a pen on paper.  

We have a solution that will work for your specific requirements.

Yes,  you may use AZ Roving Notary as a remote notary service from anywhere outside the state of Arizona including anywhere in the world.  State Regulation:  Notary must be physically located in Arizona.

See AZ State Senate Bill 1030 for exact requirements for an Arizona notary to perform the notarization ceremony online with an individual located remotely outside the United States.**

** Please note that doing a remote online notarization for someone outside the United States requires very specific knowledge based requirements that is controlled by the software we use and in some cases is more limited than the law actually allows. The signer must be able to pass knowledge based authentication (valid us social security number, valid us mobile phone number, 5 years credit history in the United States) and Credential Authentication (our software only allows for valid US Driver's License, State ID or US Passport.)

A Notary is not an attorney and therefore cannot give you advise or explain the meaning of documents, laws, regulations, etc. You will need to contact an attorney for additional help in this matter.

• Also known as Knowlege Based Authentication (KBA)
• Process by which a person is identified
• KBA asks the person questions only they should know
• Required by law if the person is not known to the notary
• Person must have data with ID Verification Providers
• AZ Roving Notary, Signix, DocVerify and Pavaso (Our Vendors) are not KBA providers - we use a third party like Lexis/Nexis
• AZ Roving Notary, Signix, DocVerify and Pavaso are not credential analysis providers - we use a third party like IDology

WATCH THE VIDEO

Arizona requires a knowledge based authentication (KBA) of your identify performed by an approved third party vendor for each participant. Participants will be required to give the KBA vendor private data which will generate the 5 questions for authentication from a database such as Lexus/Nexus.

The notary only sees that participants have passed or failed the identification verification and does not see the data you input or the responses to the questions.

Participants have up to 2 attempts in 24 hours to pass the verification process. If any participant fails the verification, the notary process cannot continue and the remote process comes to an end. If can be started again 24 hours after the second attempt.

What information will help a participant to pre-qualify for identification verification?
You need all of these items - or you will fail the process.

• A signer needs to be a U.S. Citizen
• A valid Social Security Number
• A valid US Driver's License and/or US Passport depending on the Vendor we are using
• At least 5 years of Credit History - Credit reports cannot be locked.
• Must have a US mobile phone number*

*An actual mobile number from a mobile provider (Google Voice, Cable and VOIP numbers are not acceptable).

HINT:  Some of the questions can be from 10-20-30 years ago, so its a good idea to have previous addresses and zip codes avaialble to refer to during the KBA test.

IMPORTANT: It is very important to understand that even if all of the above is true, it still does not absolutely guarantee a signer or participant will pass no matter how many times they try. 

The following is the law and not AZ Roving Notary or Doc Verify's rules.

• Must be able to generate 5 questions with data given to KBA provider
• If 5 questions cannot be generate from the data, the person automatically fails the process
• Person must answer 4 out of 5 questions correctly
• Person only has 2 minutes to answer the questions
• Person is only permitted 2 attempts to get the answers correct in 24 hours. 

What is Credential Analysis?

Required by the State of Arizona, Credential Analysis is a process by which the person's driver's license or state ID is Analyzed.  Passports do not meet all of our vendor requirements.  Ask us about this?

How does the credential analysis get done during a remote notarization?

This process happens outside of the notarization via an email link that the system sends to the person whose ID needs verification.
The person uploads an image of the ID front and back along with a picture of their face to the link provided.

What would cause credential analysis to fail?

• The signer uploads an ID that is not a valid unexpired US driver's license or state ID.
• The signer did not follow instructions properly
• Images are too dark
• Images are out of focus or crooked
• Images were wrong file type (PNG and JPG work best when you use your smart phone to take the picture)
• Images did not meet the minimum requirements.

If the notary's system fails, the session must begin again from scratch. There is no charge to you for this - although it could be inconvenient.

If the signer's system fails, the signer can log back in and pick up where the failure happened. There is a charge for this depending on where in the process the failure happened.

Here are the factors that might affect the RON session:

• Unstable connection from device to get minimum 350kb per second that is required
• Not enough bandwidth
• Internet congestion
• Incompatible camera, microphone - improper setup or missing
• Incompatible microphone
• Firewalls either not configured properly or too restrictive
• Device has insufficient CPU 
• Device has insufficient or not enough memory
• Incompatible browser or operating system
• Signer or notary Internet provider connections drops packets
• Device may have apps that conflict with the web app
• Signer or Notary device or firewall may block DocVerify
• Inconsistent connections or dropped connections.  These may be unnoticeable, but do affect the sessions as a consistent connection is a requirement.
• Connected to a bad Wifi hotspot.
• Wi-Fi hotspot strength is insufficient – you may be near the edge of the WiFi network.
• Defective cable from your modem/router to your computer that can cause issues
• Wi-Fi network is overloaded – happens in crowded areas – on the street, stadiums, concerts, etc.
• Wireless interference with other Wi-Fi hotspots or devices nearby.
• Network adapter outdated drivers or modem/router outdated firmware

These are the problems that cause failure most often for the signer.

What are your system requirements to participate in a Remote Notarization?

Basically, if you can use Zoom or other teleconferencing audio/visual platform on your device, you should be able to successfully implement a remote online notarization.

To participate successfully you will need one of the following devices:
                We recommend a desktop, laptop, tablet or ipad with the latest version of the operating system.

The latest version of Google Chrome is recommended as a browser so that we can share screens as well as provide limited technical support through the remote notarization process. Mac based system work best with Safari. Latest versions.

Your device will need a functional camera and microphone that is accessible by your browser.  If your browser can't access the camera/and/or the microphone, then your device will not work for the remote notarization.

Your internet connection must be consistent, reliable and fast enough (high speed) for the remote notarization to work properly.  A minimum of 350Kbs is required but it is recommended to use a connection with a faster speed. We recommend no less than 100MB/sec.

Although our software will work on a smart phone, AZ Roving Notary will not participate if the client uses a smartphone as the main device for the signing.

Internet Explorer and Edge are not supported at this time.

What size and type of files are supported for the Remote Notary system?

Our Remote Notarization system allows for files up to 8MB per file.

PDF files are recommended for the best results.

The system may also be able to receive the following formats (Check with AZRN before uploading):
Microsoft Word 2000-2016
Microsoft Excel 2000-2016
RTF  - Rich Text Format
JPG  - Image
PNG - Image
TIF. - Image
BMP - Image

Both Electronic (EON) and Remote (RON) notarizations are regulated by the state of Arizona.  AZ Roving Notary has chosen $10 (the maximum allowed by state regulation) as the fee per notarial act.  CLICK HERE FOR OUR FEE SCHEDULE

However, this is only the fee for the notarial act.  There are other factors for pricing your Remote Online Notarization that include:

• Are there any witnesses?
• Will it take place during normal business hours?
• How many signers are involved?
• Do we need to split the session into two parts due to the size of the documents?
• Do you want to do the notarization on the same day you contact us?
• Is the signer located out of the country?

We try to make it easy for you with 3 level pricing fees and a customized fee for complex notarizations.

See our pricing page for more information:  CLICK HERE FOR PRICING

Your documents contain valuable and confidential information and it is imperative that you use our secure encrypted and password protected WeTransfer Pro Link for uploading your documents.  Once we receive your payment, we will create a link for you to upload your documents directly (In a PDF file format).  At AZ Roving Notary, we use best practices to secure your data and prevent breaches but we cannot make guarantees for the third party vendors that we use. We digitally destroy your document information after 30 days and our platform vendor after 90 days.